Shipping & Delivery
Cyprus Delivery
Delivery to an ACS Service Point
Orders up to and including €30: €5
Orders over €30: Free
Your parcel will be delivered to the ACS Service Point selected at checkout or to the nearest available service point, depending on ACS coverage.
Home Delivery
€5, regardless of the order value
Home-delivery availability and estimated delivery times depend on the delivery address and ACS coverage.
How fast is delivery?
- Delivery to an ACS Service Point: Orders are normally delivered on the next business day of your order. You can select your preferred ACS Service Point during checkout. If you do not select one, your parcel will be sent to the nearest available service point based on your postal code and ACS coverage.
- Home Delivery: Home delivery may take slightly longer than delivery to an ACS Service Point. Delivery times depend on the address and ACS coverage.
- Ready to Ship: All products available for purchase on our website are in stock and ready for dispatch.
Delivery times are estimates and may be affected by weekends, public holidays or circumstances beyond our control.
Delivery to Greece
We accept selected orders for delivery to Greece. The available method, charge and estimated delivery window are shown at checkout before payment. We do not currently offer delivery to other countries.
Processing and delivery times
We aim to process orders promptly. Any estimate shown on the website or at checkout is an estimate, not a guaranteed appointment, unless we expressly agree otherwise. If no different delivery time has been agreed, goods will be delivered no later than 30 days after the contract is concluded.
Tracking
When tracking is available, we will send the tracking details to the email or phone number used for the order. Tracking updates are provided by the courier and may take time to appear.
Incorrect address, failed delivery or uncollected parcel
Check your delivery details before placing the order. If a parcel is returned because the address was incorrect, delivery was repeatedly unsuccessful or it was not collected in time, contact us. Any new delivery charge will be explained before we resend the parcel, unless the failure was caused by us or the courier acting on our behalf.
Damage, loss and risk
Risk passes to you when you, or a person you nominate other than the carrier, physically receives the goods. If your parcel arrives damaged, incomplete or appears to have been tampered with, photograph the parcel and items and contact us as soon as reasonably possible. Your statutory rights are not affected.
Delivery restrictions
Available delivery destinations and payment methods are displayed no later than the start of checkout. We may be unable to deliver certain products to some addresses; any applicable restriction will be shown before you place the order.